Privacy policy

NEPORAL Moments Trading Limited Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from http://www.neporallighting.com(website).

Personal information we collect: Order (name, email, phone number, shipping address, billing address, account number, last 4 digits of credit card number).

When you visit the site, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some cookies installed on your device. In addition, when you browse the site, we collect information about the individual pages or products you visit, the websites or search terms that referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".

We collect Device Information through the following technologies:

• "Cookies" are data files placed on your device or computer that typically contain an anonymous, unique identifier.For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
• “Log files”track actions that occur on a website and collect data including your IP address, browser type, internet service provider, referring/exiting pages, and date/time stamp.
• “Web beacons”, “tags”and “pixels” are electronic files that record information about how you browse the site.

In addition, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We refer to this information as "Order Information".

When we talk about "personal information" in this Privacy Policy, we are referring to the Device Information and Order Information.

1. How do we use your personal information?

We use the order information we typically collect to fulfill any orders placed through the site (including processing your payment information, arranging for delivery, providing you with an invoice, and/or order confirmation). In addition, we use this order information to communicate with you; to screen our orders for potential risks or fraud; and to provide you with information or advertising related to our products or services where it is consistent with the preferences you have shared with us.

2. In order to ship physical goods to you, we need to provide your contact information to third party logistics companies.

We use our device information we collect to help us screen for potential risks and fraud (particularly your IP address), and more generally to improve and optimize our website (e.g., by analyzing how customers navigate and interact with the site to evaluate the success of our marketing and advertising campaigns).

• Provide users' email addresses to Google, Facebook for remarketing advertising. (Guess: Analyze the user group by matching the information of Facebook’s user database and user email addresses provided)
• Sync users’ email addresses to marketing tools such as Klaviyo, Privy, Smile, Referralcandy, bazaarvoice and judge.me.

3. Share your personal information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here:  https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use this site - you can read more about how Google uses your personal information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Targeted Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing news that we believe may be of interest to you. More information about how targeted advertising works can be found on the education page of the Network Advertising Initiative's ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/ how-does-it-work.

5. You may opt out of targeted advertising by:

• Including an opt-out link from any service.

Common links include:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt out by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

• No tracking

Please note that we do not change our site's data collection and practices when we see the "No Tracking" signal from your browser.

6. Your rights [[including if you are located in Europe or if the store has customers]]

If you are a European resident, you have the right to access the personal information we hold about you and to request that we correct, update or delete your personal information. If you wish to exercise this right, please contact us via the contact information below.

In addition, if you are a European resident, please note that we only process your information in order to perform a contract we may have with you (for example, you place an order through this website) or otherwise pursue our legitimate business interests as listed above. In addition, please note that your information will be transferred outside of Europe, including Canada and the United States.

7. Data Retention

When you place an order through this site, we will retain your order information for our records unless and until you request that we delete it.

If you have any questions about our data privacy or this data privacy statement, or would like to exercise your rights, please contact us at neporal@hotmail.com.

8. Children's Privacy

The services are not directed to children and we do not knowingly collect or maintain information from children. If you become aware that someone has provided us with children’s personal information, please contact us immediately at neporal@hotmail.com.

9. Your California Privacy Rights

California Civil Code Section 1798.83 allows California residents to request from us annually, free of charge, a list of third parties to whom we disclosed personally identifiable information (as defined in the statute) about that California resident during the previous year, and the categories of personally identifiable information disclosed to them. If you are a California resident and you wish to make such a request, you can contact us at neporal@hotmail.com.

10. Changes

We may update this privacy policy from time to time to reflect (for example) changes in our practices or for other operational, legal or regulatory reasons.

11. Contact info

neporal@hotmail.com

Mon-Fri 9AM-5PM (EST)